1. Eligibility for Refunds Refunds are only available for products that are returned in their original condition within 5 - 7 days of purchase.

2. Refund ProcessTo request a refund, please contact our customer support team with your order details.

3. Refund Timeframe Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and the approval or rejection of your refund. Once approved, refunds will take 2 days to be credited into the beneficiary’s bank account.

4. Exchanges We only replace items if they are defective or damaged. Incase of exchanges, we will initiate the process within 24 hours and the replacement will be delivered within 2 days.